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Buying From Us

Price list: Pricelist 2017

We are also happy to take orders by email, phone, or fax. Orders from new and international customers will need to be paid for in advance. Existing customers who order regularly will be set up with a 30 day account.

Shipping charges apply to all orders, and cover the cost of processing, picking and packaging each order, plus a signed for postal or courier delivery. There is a minimum £6.00 shipping charge for UK orders. The shipping costs are clearly displayed at the checkout when purchasing online.

Please see the information below for full details.

NHS & State Education Customers

NHS and state education customers are automatically entitled to purchase on account. You can post, fax, or email your official purchase order to us using the details below. Please ensure that your order contains full contact details including contact telephone numbers for the purchasing, delivery, and invoice addresses. Terms are 30 days.

Carriage is charged on all orders. This will not (usually) exceed £15.00 for UK mainland addresses. Although we aim to ship all orders promptly, processing times may vary and you should allow up to 14 days for delivery.

Account Customers

Existing customers may place orders for payment on account provided you have ordered from us within the last twelve months. Otherwise, we require pre-payment as indicated in the section for Non-Account Customers. Subsequently, orders may be invoiced for payment as long as your account remains current and in good standing.

Account customers can order by post, fax, email, or telephone. Please ensure that we have your correct contact details including contact telephone numbers for the purchasing, delivery, and invoice addresses. Terms are 30 days.

Carriage is charged at cost and varies depending on the weight of items ordered. This will not (usually) exceed £15.00 for UK mainland addresses. Although we aim to ship all orders promptly, processing times may vary and you should allow up to 14 days for delivery.

NON-Account Customers

We require pre-payment for non-account orders. Payment may be made by cheque, debit card, BACS transfer, or SWIFT. You can order by post, fax, or email.

Within the UK mainland, carriage is £6.00. Goods are sent by Royal Mail using a Signed For service. For large or bulky orders carriage may be more. Carriage for non-mainland and overseas addresses is charged at cost and varies depending on the weight of items ordered. We can provide a proforma invoice to quote the exact cost on request. Although we aim to ship all orders promptly, processing times may vary and you should allow up to 14 days for delivery.

International Customers

We have a number of international distributors who sell our products outside of the United Kindom. A full list follows below. If there is no distributor available in your area then you can order from us directly using the instructions on our Non Account Customers section.

EXCLUSIVE CANADIAN DISTRIBUTOR

Distributors in the Rest of the World